Last updated: 15 June 2026
This privacy policy explains how the orthopaedic practice of Mr Shakir Hussain ("the practice", "we", "us") collects, uses, stores and protects your personal information when you visit this website (hipresurfacing.uk) or contact us through it. We are committed to handling your data lawfully, transparently and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The data controller for this website is Mr Shakir Hussain, Consultant Orthopaedic Surgeon, Birmingham, United Kingdom, registered with the Information Commissioner's Office (ICO) under reference ZB562385. Day-to-day enquiries are handled by his medical secretary, Wendy Richards. If you have any question about how your data is used, you can reach us using the contact details at the end of this policy.
We only collect information that you choose to give us, or that is necessary for the website to function. This includes:
We do not ask you to submit sensitive medical information through this website, and we would encourage you not to send detailed clinical history by email. Any health details you do choose to share are treated as special category data and given a higher level of protection.
We use the information you provide to:
We will never sell your personal data, and we will not use it for marketing without your clear consent.
Under UK GDPR we rely on the following lawful bases for processing your data: your consent when you submit an enquiry form; our legitimate interests in responding to enquiries and running the practice efficiently; and, where a clinical relationship is established, the bases that apply to the provision of healthcare. Where we process any health-related information, we do so on the basis that it is necessary for the provision of medical care.
Enquiry forms on this site are processed through our website hosting and form provider, which transmits your message securely to the practice by email. Your details are stored only for as long as needed to deal with your enquiry and to keep an appropriate record. If your enquiry leads to treatment, your clinical records are then kept separately under the standards that apply to medical records.
We keep enquiry correspondence only for as long as is necessary for the purpose it was collected, after which it is securely deleted. Where you become a patient, clinical records are retained in line with the relevant NHS and private healthcare record-retention guidelines.
We share your information only where necessary, for example with the hospital where you will be seen (the Royal Orthopaedic Hospital, Priory Hospital Edgbaston or The Harborne Hospital) in order to arrange your care, with your GP or insurer where relevant, and with service providers who help us run the website and communications. We require anyone who processes data on our behalf to protect it appropriately. We do not transfer your data outside the UK except where a service provider does so under appropriate safeguards.
This website does not use cookies, analytics, or any tracking technology. We do not place cookies on your device, do not track your browsing, and do not build any profile of you. Because no cookies are used, this site does not display a cookie consent banner. If we introduce analytics or cookies in future, we will update this policy and ask for your consent where required.
Under UK GDPR you have the right to: access the personal data we hold about you; ask us to correct inaccurate data; ask us to delete your data where there is no overriding reason to keep it; object to or restrict certain processing; and, where processing is based on consent, withdraw that consent at any time. To exercise any of these rights, please contact us using the details below. You will not normally be charged, and we will respond within one month.
We take reasonable technical and organisational measures to keep your information secure, including transmitting website enquiries over an encrypted connection and limiting access to your data to those who need it to help with your care or enquiry.
If you have a concern about how we have handled your personal data, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator for data protection, at ico.org.uk or by calling their helpline on 0303 123 1113.
We may update this privacy policy from time to time. Any changes will be posted on this page with a revised "last updated" date.